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Customer interaction management
Results: 157

#	Item
141	Customer Case Study Toyota Canada Yard Management System www.ahearn.com Add to Reading List Source URL: www.ahearn.com Language: English - Date: 2011-10-13 13:06:55 Radio-frequency identification Technology Wireless Telecommunications engineering Automatic identification and data capture Humanâ€“computer interaction Ubiquitous computing
142	MAY[removed]TRAVEL INDUSTRY USER EXPERIENCE TRAVEL INDUSTRY USER EXPERIENCE / Add to Reading List Source URL: www.webcredible.co.uk Language: English - Date: 2014-05-12 07:36:50 Technology Online retailers Electronic commerce TripAdvisor Customer experience management User experience Hotels.com Airbnb Online shopping Marketing Travel Human–computer interaction
143	Customer Testimonials This kind of interaction and proactive information is why I personally love working with your company. Notifying us of a local legal change before notices have even gone out from the city – wow! Y Add to Reading List Source URL: promas.com Language: English - Date: 2010-06-14 09:47:08 Accounting software Property management
144	Adrian Chan Accomplished social media consultant, strategist, and specialist in social interactions and online practices. Innovative blogger, design thinker, writer and visual conceptualizer to social media applications. Add to Reading List Source URL: www.gravity7.com Language: English - Date: 2011-04-19 15:47:56 Mass media Information society Humanâ€“computer interaction Marketing Customer experience management Social media Social software Social CRM Online community Technology Social information processing Internet culture
145	Your e-Reputation, why It Matters The business and marketing buzz is all about how multiple and real time communication channels are driving customer interaction. No business, small or large, or individual, a celebrity o Add to Reading List Source URL: www.vayton.com Language: English - Date: 2013-08-05 08:36:30 Electronic commerce Sociology Customer engagement Social media Customer relationship management Touchpoint Reputation management Reputation Integrated marketing communications Marketing Business Customer experience management
146	Customer Testimonials This kind of interaction and proactive information is why I personally love working with your company. Notifying us of a local legal change before notices have even gone out from the city – wow! Y Add to Reading List Source URL: www.promas.com Language: English - Date: 2010-06-14 09:47:08 Accounting software Property management
147	Five minute briefing Call Centre Telephony Background In the past decade, the number of call centres has significantly increased and they have become one of the key customer interaction channels for many companies. As fo Add to Reading List Source URL: www.oeeuk.com Language: English - Date: 2014-06-11 14:41:06 Computer telephony integration Telephony Lean manufacturing Lean consumption Overall equipment effectiveness Voice of the customer Systems engineering Business Management Call centre
148	An exploration of the importance of website usability from a business perspective Kay McMahon Student e-Dissertation Module Add to Reading List Source URL: www.flowtheory.com Language: English - Date: 2008-07-18 05:36:44 Technical communication Web design Electronic commerce User experience Customer relationship management Web usability Universal usability Usability Humanâ€“computer interaction Human–computer interaction
149	Contact Center Megatrends and How to Ride Them Add to Reading List Source URL: hd.egain.com Language: English - Date: 2014-02-20 21:15:32 Customer experience Customer retention Customer engagement Customer interaction management Service quality Customer service Customer dynamics 24/7 Customer Marketing Customer experience management Business
150	>1TO1 IN ACTION WHITE PAPER SERIES The Social Experience Revolutionizing the Contact Center to Engage, Influence and Monetize Every Customer Interaction L Add to Reading List Source URL: www.accentonline.com Language: English - Date: 2011-08-30 08:56:46 Consumer behaviour Customer engagement Touchpoint Customer experience Customer relationship management Customer Engagement marketing Customer dynamics Marketing Business Customer experience management